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The Electronic Services Agreement contains the terms that apply to your access and use of our electronic services, and applies to all members who use our Unity Credit Union Online Banking or Unity Credit Union Mobile App. You will be required to accept this agreement the first time you login to either service, or when updates are made to the existing agreement. Please carefully read this entire Agreement before you use the Services. Each time you access or use the Services, you confirm your acceptance of the terms and conditions contained in this Agreement.
The Terms and Conditions for Financial Services apply to and govern the operation of your Personal and Business Accounts. They contain important information about your account(s), as well as member and credit union responsibility and liability information.
To read the Terms and Conditions, please click below:
Unity Credit Union does not guarantee the accuracy, timeliness or completeness of any information or document on the Unity Credit Union website and may make changes to the information on this website, or to the products and services described in them, at any time without notice. Unity Credit Union makes no representations whatsoever about any other website which you may access through this one. Unity Credit Union recommends that you install appropriate anti-virus or other protective software to protect yourself from such items. Please be advised that the information on the Unity Credit Union website is subject to change without notice.
We support a variety of Internet browsers, however, we recommend using the most recent version of Google Chrome for the best user experience. If you are not using one of the supported versions of Internet browsers, your experience may not optimal.
Unity Credit Union has a long history of respecting the privacy of our members. We are committed to developing policies, procedures and service offerings that address privacy concerns. We continue to protect your privacy and your right to control the collection, use and disclosure of your personal information. We have procedures in place which guide our employees and directors in maintaining confidentiality. What has been our ongoing business practice has now become our documented Service Commitment.
Unity Credit Union has adopted the:
Please refer to our Privacy Code to learn about our commitment to your privacy.
Developing and fostering long-term relationships is the foundation of our commitment to service. The credit union and our employees have always been committed to delivering a high quality of service to members and customers. Our Market Code builds on this commitment by identifying the standards we embrace as an organization, the way we conduct ourselves and how we will continue to treat you as we work to maintain your trust, while living out our co-operative values.
Naturally, we hope you are happy with the service we provide. However, we know that things can sometimes go wrong. As part of the Market Code, we have implemented a formal complaint handling process to deal with these situations. If you have a concern or a complaint about the service we provide or the product lines we offer, we want to hear from you. If we get things wrong – it is important that you tell us so we can try to make matters right. This also helps us to improve our service in the future.
Online Banking makes managing your finances easy and convenient. However, there are measures you should take, and best practices you should follow, whenever you go online to access your accounts. Because your online security is our priority, we have compiled suggestions and tips for safe browsing to help you avoid falling victim to Internet threats.