COVID-19 UPDATES

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UPDATE: July 12, 2021:

Now that Saskatchewan has reached Phase 3 of the Re-Open Saskatchewan Plan, we want to inform our members of what that means when visiting Unity Credit Union.  On behalf of our Board and staff, we would like to thank our members for their continued patience working with us through all the changes over the last 16 months.  We will continue to take a cautious approach through summer, with a phased approach to removing the procedures that have been put in place to keep both members and staff protected during the COVID-19 pandemic.  

Here is what members can expect when visiting Unity Credit Union, effective Monday, July 12, 2021:


MASKS ARE OPTIONAL

As per Saskatchewan Health guidelines, masks are no longer required in branch.  However, both members and staff may still wear a mask if they choose. 

SANITATION

A hand sanitizer station is provided when entering the branch for members to use if they choose. 

PHYSICAL DISTANCING

We encourage both members and staff to still maintain a distance of 6 feet apart when possible.  This includes standing in line in the entrance and at the ATM, as well as when in offices. 

ADDITONAL CLEANING

Teller stations and offices will be cleaned and disinfected between members.  Please be patient and stay back while our staff clean the area. 

CALL FOR APPOINTMENTS

We encourage members to call ahead to book appointments with our advisors before visiting the branch.  This includes meetings for loans, opening accounts, financial planning, and investments.  Booking your appointment will ensure our advisors are available and can prepare documentation ahead of time, which will help limit the amount of time you must spend waiting in the branch. 

MEMBER WAITING AREA AND SHIELDS

We are keeping the shields up and the waiting area will remain closed.  We look forward to opening the waiting area soon, so please stay tuned for further communication.

VIRTUAL OPTIONS ARE STILL AVAILABLE

If you are not feeling well, have recently travelled, or are still not feeling comfortable visiting the branch in person, we can help!  You do not need to visit the branch.  Call us at 306.228.2688, and we can make arrangements with you to conduct your business.  We offer digital banking options, such as ATM, Night Deposit, Online Banking, Mobile App, remote cheque depositing service (Deposit  Anywhere), Interac e-Transfer® service, Telephone and Teams video calls, and DocuSign to electronically sign your documents.  For more information on how to use our digital banking services, contact us by calling 306.228.2688

FINANCIAL RELIEF OPTIONS ARE AVAILABLE

We know it has been a long road through COVID-19, and many members and businesses have faced financial hardship during this pandemic.  If you are experiencing financial hardship or instability due to the COVID-19 situation, we encourage you to call us at 306.228.2688, or call your Account Manager directly.  Our staff will work with you to find a solution that best meets your individual needs. 

WE'LL ALWAYS BE THERE.

This is more than just a tagline – our staff truly care.  Helping our members, who are also our neighbours, is at the heart of everything we do.  We appreciate your understanding and patience and look forward to returning to a ‘new normal’ together. 

If you have any further questions, please contact us by phone at 1-306-228-2688 or email us at info@unitycu.ca and we will be happy to assist you.

-Unity Credit Union Staff & Board of Directors


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